Privacy Policy

Last updated: [Month Day, Year]

1. Introduction Elemental Flow Yoga Studio ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise interact with us in the United States.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please discontinue use of our services.

2. Information We Collect We may collect the following categories of information:

2.1 Information You Provide to Us

• Contact information: name, email address, phone number, mailing address.
• Account information: username, password, and preferences if you create an account.
• Booking and payment information: class reservations, membership details, billing address, and limited payment details (note: full payment card data is typically processed by our payment processors, not stored by us).
• Communications: information you provide when you contact us by email, phone, forms, or social media (e.g., inquiries, feedback, support requests).
• Health and preference information (optional): information you choose to share about injuries, health conditions, or class preferences to help us tailor our services. Do not share any health information you are not comfortable disclosing.

2.2 Information Collected Automatically When you visit our website or use our online services, we may automatically collect:

• Device and usage data: IP address, browser type, operating system, referring URLs, pages viewed, links clicked, access times, and similar usage information.
• Cookies and similar technologies: small data files placed on your device to recognize your browser, remember your preferences, and improve our services.

2.3 Information from Third Parties We may receive information about you from:

• Payment processors and booking platforms we use to manage class reservations and payments.
• Social media platforms if you interact with our pages or use social login features.

3. How We Use Your Information We use your information for the following purposes:

   • To provide and manage our services: process bookings, memberships, and payments; manage accounts; schedule and confirm classes.
   • To communicate with you: send confirmations, updates, reminders, administrative messages, and respond to your inquiries.
   • To send marketing communications: provide newsletters, special offers, promotions, and information about classes or events, where permitted by law and your preferences.
   • To improve our services: analyze usage, develop new features, and enhance the functionality and user experience of our website and studio.
   • To ensure safety and compliance: maintain the security and integrity of our systems, comply with legal obligations, and enforce our policies.

4. Legal Bases for Processing (for applicable laws) Where applicable (for example, if data protection laws similar to the GDPR apply), we rely on the following legal bases:

   • Performance of a contract: providing services you request.
   • Legitimate interests: improving our services, maintaining security, and communicating with you about similar services.
   • Consent: sending certain marketing communications and processing optional health-related information where you choose to provide it.
   • Legal obligations: complying with applicable laws and regulations.

5. How We Share Your Information We do not sell your personal information. We may share your information in the following circumstances:

5.1 Service Providers We may share information with third-party vendors who perform services on our behalf, such as:

• Payment processors
• Booking and scheduling platforms
• Email and marketing service providers
• Website hosting and analytics providers

These third parties are authorized to use your information only as necessary to provide services to us.

5.2 Legal and Safety Reasons We may disclose information:

• If required by law, regulation, or legal process (such as a subpoena or court order).
• To protect the rights, property, and safety of Elemental Flow Yoga Studio, our clients, staff, or others.
• To investigate or prevent suspected fraud, security issues, or violations of our policies.

5.3 Business Transfers In the event of a merger, acquisition, reorganization, or sale of all or part of our assets, your information may be transferred as part of that transaction, subject to continued protection consistent with this Privacy Policy.

6. Cookies and Tracking Technologies We use cookies and similar technologies to:
   • Remember your preferences and settings.
   • Keep you logged in to your account, where applicable.
   • Analyze website traffic and usage to improve our services.

You can usually configure your browser to refuse cookies or alert you when cookies are being used. However, some features of our website may not function properly if cookies are disabled.

7. Data Retention We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will delete or anonymize it in accordance with applicable laws.

8. Data Security We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Choices and Rights Depending on applicable law, you may have the following rights with respect to your personal information:

   • Access: request a copy of the personal information we hold about you.
   • Correction: request that we correct or update inaccurate or incomplete information.
   • Deletion: request that we delete certain personal information, subject to legal exceptions.
   • Opt-out of marketing: unsubscribe from promotional emails by following the instructions in those communications or by contacting us.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We may need to verify your identity before processing your request.

10. Children’s Privacy Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13 without verifiable parental consent, we will take steps to delete such information. If you believe we may have collected information from a child under 13, please contact us.

11. Third-Party Websites and Services Our website or communications may contain links to third-party websites or services that are not operated by Elemental Flow Yoga Studio. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party sites or services you visit.

12. Users in the United States Our studio and website are based in the United States, and your information is processed and stored in the U.S. By using our services, you understand that your information will be transferred to and processed in the United States, which may have different data protection laws than your country of residence.

13. Changes to This Privacy Policy We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Any changes will be effective when we post the revised policy. Your continued use of our services after the posting of changes means you accept the updated policy.

14. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Elemental Flow Yoga Studio Email: [your contact email] Phone: [your contact phone number] Address: [your studio address in the United States]

Please replace the bracketed placeholders with your actual contact details before publishing this policy.